Challenge
Hotel restaurants were losing efficiency with fragmented reservation workflows and limited visibility into guest preferences at service time.
Solution
Designed a graphical reservation and table management system with guest intelligence and operational context in one place.
Outcome
Teams can place guests faster, reduce friction across shifts, and create more personalized service moments with less manual overhead.
Table Manager focuses on a concrete hospitality problem: every service depends on quick decisions, but context is often scattered across tools and spreadsheets.
The system centralizes reservation handling, seating decisions, and guest context so floor teams can execute with confidence during high-pressure windows.
Operating benefits
- Better table turnover with clearer occupancy control
- More consistent guest handling across teams and shifts
- Fewer avoidable service delays from disconnected systems
- Better upsell opportunities from preference-aware workflows
Further documentation planned
- Add a clearer picture of peak-time service pressure and what staff had to decide in seconds.
- Add a walkthrough of reservation board, guest notes, and table placement workflows.
- Add measurable outcomes around seating speed, service coordination, and fewer handoff mistakes.
Early implementation notes
- Core entities need to model tables, reservations, walk-ins, and guest context without slowing down the floor team.
- The main screen has to support both calm planning and high-pressure rapid actions during service peaks.
- Context only helps if it is visible at the moment of action, not hidden behind extra clicks.
